Refund policy

At Senzo, we take pride in the quality and care that goes into every product. As our skincare items are hygienic and personal in nature, we’re unable to accept returns or offer refunds once a purchase is made.

That said, your satisfaction matters to us. If your order arrives damaged or defective, please email us at senzoskin.co@gmail.com within 7 days of receiving with your order number and photos of the damaged product. We’ll review your case individually and provide a resolution.